A user-friendly and modern IT ticketing system that is easy to implement as well as maintain.
This alerting and incident management solution acts as a hub for all alert data generated by monitoring systems.
With Jira Service Management and Insight, users can easily associate assets with their requests and help desk agents will receive all of the necessary content to resolve the issue.
Microsoft Teams is one of the fastest growing applications in team collaboration. Today, people are extending the use of Microsoft Teams beyond collaboration by modernizing ITSM.
Knowledge base articles and how-to guides will automatically be presented to the user and help desk agents when they search for answers, open tickets, or complete a request form in Jira Service Management.
A secure and robust foundation is essential for managing end-to-end delivery of IT services and simplifies integration with other systems.
Computec has been a partner of many leading manufacturers for over 30 years. Our bilingual and certified engineers offer high quality technology solutions to our clients, many of which are Fortune Global 500 companies. So our engineers get to experience the latest hot products, new trends, and the latest “best practices” that businesses are implementing.
Schedule an appointment to discuss your IT needs today.